A Single Pane of Glass
Get the level of visibility you want at all stages of the customer order lifecycle.
1
SALES
2
ORDERING
3
DESIGN & INVENTORY
4
BUILD, INSTALL,
TEST, ACTIVATE
5
BILLING
6
POST ACTIVATION
The OLIV Value Proposition
Solve your order lifecycle visibility & management challenges today!
PROACTIVE NOT REACTIVE
Know what to work on today. See what is coming tomorrow. Get alerts when orders are at risk of falling behind. Proactively notify people of issues.
CUSTOMER SATISFACTION
Meet customer expectations more often. Hit your customer due dates a higher percentage of the time. Mitigate issues earlier in the process to stay on track.
MANAGEMENT VIEWS
Build custom views for your organization. Data in OLIV rolls up to your level. See MRR at risk of falling behind schedule. Reassign work for people out of the office. Customize for your needs.
CUSTOMER SELF SERVICE
Expose a rolled up customer friendly view in your customer portal. Tell the same story online as you see internally in OLIV.
SCALE YOUR WORKFORCE
Eliminate manual order tracking. Manage all orders from OLIV. The work becomes the task. Have OLIV close out workflow tasks when work is completed.
SYSTEM AGNOSTIC
Has your company grown inorganically through mergers & acquisitions? Get a single view across all of your systems regardless if they are integrated or disparate.